Shipping Information
Free Shipping Policy
We’re happy to offer free or flat-rate shipping options on qualifying orders! Below you’ll find the details by region. Free shipping is available on orders with a subtotal of $100 USD or more (after any discounts are applied). Please note:. This offe
What should I do if my order was marked as delivered, but I haven't received it?
If your tracking information is showing as "delivered" but you cannot locate your package we suggest checking around your address, including all entrances and behind any objects that could potentially hide the package from view. It's also a good idea
Why am I being charged for shipping?
We are happy to offer free shipping on domestic orders with a minimum subtotal of $100 USD. This offer is only available in the contiguous U.S. (unfortunately excluding Hawaii and Alaska). *Note: any discounts or coupon codes that drop the order subt
Order Status, Shipping & Delivery Timeline FAQ
Topics covered in this support article:. We know how exciting it is to get packages, and we're happy you've chosen us to be a bright spot on your doorstep and in your mailbox! We're working hard to get your orders out to you and we're beyond grateful
Do you ship to U.S. Territories?
We do! For the most efficient and cost-effective shipping to any US territory (Guam, Puerto Rico, or the Virgin Islands), please include the territory as the country when entering the shipping address. This will ensure both international and domestic
How will you ship my order?
Domestic Services. USPS. USPS offers standard domestic shipping to most locations, including Hawaii, Alaska, all US territories, deployed military addresses, and all PO Boxes. Packages deliver Monday through Saturday and tracking is available on USPS
Do you ship to APO/FPO/DPO addresses?
We are honored to fulfill and ship packages to our deployed military members! Please use the following information to ensure your package can be delivered successfully:. USPS is the carrier available for all US military addresses. Shipping times for